Privacy Policy

1. Introduction

NexWell ("we," "us," "our") operates the website and online platform. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our site, make purchases, or interact with our services.

2. Information We Collect

We collect information you provide directly, such as:

• Name, email address, and phone number
• Shipping and billing addresses
• Product preferences and purchase history
• Communications and inquiries you send us

3. How We Use Your Information

We use collected information to:

• Process and fulfill your orders
• Respond to your inquiries and customer service requests
• Send transactional communications
• Improve our website and services
• Comply with legal obligations

4. Cookies and Tracking

Our website uses cookies to enhance your experience. These cookies help us understand user behavior and improve site functionality. You can control cookie preferences through your browser settings. We use Consent Mode v2 for EU/UK compliance to respect your privacy choices.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Third-Party Services

We may use third-party service providers to assist with order processing, delivery, and customer communications. These providers are contractually obligated to maintain the confidentiality of your information.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

8. Contact Us

For privacy-related inquiries, contact us at:
Email: [email protected]
Address: Pražská třída 89, 500 02 Hradec Králové, Czechia
Phone: +420 495 328 740

9. Policy Changes

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date.